Privacy Policy

Last updated: 28 July 2026

This Privacy Policy explains how Biaco Limited (“Biaco”, “we”, “us”, “our”) collects, uses and protects your personal information when you visit https://www.biaco.energy (the “site”) or otherwise interact with us. It should be read alongside our Cookie Policy.

We are the data controller responsible for your personal information. Biaco Limited is a company registered in England and Wales (company number 12514062). Our contact details are set out at the end of this policy.

Information we collect

Information you give us directly. When you complete our contact form we collect your name, email address, subject and the contents of your message. If you register for our investor or shareholder area, we collect the registration details you provide (such as your name and email address) and any further information you choose to share with us.

Information collected automatically. Like most websites, our web server records standard technical information when you visit, such as your IP address, browser type and the pages you view, primarily for security and to keep the site running. We also use cookies and similar technologies — see our Cookie Policy for full details of what is set and why.

Information from our use of Google reCAPTCHA. Our contact form is protected by Google reCAPTCHA, which helps us tell genuine visitors apart from automated abuse. To do this, Google collects information about you and your device, including your IP address and your interactions with the page. This processing is carried out by Google and is governed by the Google Privacy Policy and Google Terms of Service.

How we use your information, and our legal bases

We use your personal information only where we have a lawful basis to do so under UK data protection law:

• To respond to your enquiries — when you contact us, we use your details to reply and deal with your request. Our lawful basis is our legitimate interest in responding to people who contact us, and/or taking steps at your request before entering into any agreement.
• To protect the site from spam and abuse — we use reCAPTCHA on the basis of our legitimate interest in keeping the site and our forms secure.
• To keep the site secure and working — we use server logs and essential cookies on the basis of our legitimate interest in the security and proper functioning of the site.
• For non-essential cookies — where applicable, we rely on your consent, which you can withdraw at any time via the cookie settings.

We do not use your information for advertising, and we do not sell your personal information.

Who we share your information with

We share personal information only where necessary:

• Google — through our use of reCAPTCHA, as described above.
• Our hosting and service providers — who host the site and provide technical services on our behalf, under appropriate confidentiality and data-protection terms.
• Where required by law — for example to comply with a legal obligation or to protect our rights.

International transfers

Some of our providers, including Google, may process personal information outside the UK. Where this happens, we rely on appropriate safeguards recognised under UK data protection law (such as the UK extension to the EU–US Data Privacy Framework, or the International Data Transfer Agreement / Addendum) to ensure your information remains protected.

How long we keep your information

We keep personal information only for as long as we need it for the purposes set out above, after which it is deleted or anonymised. We keep contact-form enquiries only for as long as necessary to deal with your enquiry and any reasonable follow-up.

Your rights

Under UK data protection law you have the right to:

• access the personal information we hold about you;
• ask us to correct inaccurate or incomplete information;
• ask us to delete your information in certain circumstances;
• ask us to restrict or object to our processing;
• request a copy of certain information in a portable format; and
• withdraw consent at any time where we rely on it.

To exercise any of these rights, please contact us using the details below.

Complaints

If you have concerns about how we handle your personal information, please contact us first so we can try to put things right. You also have the right to complain to the UK’s data protection regulator, the Information Commissioner’s Office (ICO), at ico.org.uk.

Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date above shows when it was last revised.

Contact us

For any questions about this Privacy Policy or your personal information, please get in touch:

Biaco Limited
Unit 12, Firsland Park Estate, Henfield Rd, Albourne, Hassocks BN6 9JJ
Contact us via our contact page.